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Q800C Soundbar wont connect to Bluetooth Record Player

(Topic created on: 04-03-2024 10:22 PM)
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Lochnessme
First Poster
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Recently bought a Q800C soundbar partly to improve my TV sound but primarily for use with my Audio-Tecknica LP60XBT Bluetooth record player. 

However the Q800C refuses to connect to this device. When pairing the Record players bluetooth name, AT-TT, appears briefly in the soundbar display and appears in SmartThings but no sound comes out and the record player shows that it's not connected. If I click the "sound from" box in smart things the LP60XBT does not appear in the list of connectable devices.

I've tried multiple times, I've reset both the sound bar and the LP60XBT.


I've had the LP60XBT Record player bluetooth connected to a Sardine speaker, Bose headphones, Skullcandy headphones and Amazon echo without any problems. It's just the Q800c soundbar that refuses to connect. 

The soundbar firmware is up to date according to Smart Things.  

Any suggestions please?

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2 REPLIES 2
Robin999
Black Belt 
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What version Bluetooth does the turntable have? Also believe it will only communicate with one device at a time so ensure the soundbar is not communicating with anything else at the same time (you may have to unpair the soundbar with everything it is already paired with).
Lochnessme
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I assume that's the codec which the turntable specs says.........

"Qualcomm® aptX™ Adaptive audio, Qualcomm® aptX™ audio, SBC"

Tried a reset to ensute the soundbar isn't paired with anything else, no help

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