I've been told by Tech Support today (I had to contact them as they don't call me) that Deezer is no longer supported via the Multiroom App. This appears to be Samsung's solution to mine and other users problems with accessing Deezer via the App. They haven't chosen to tell any of us and Deezer still appears within the choice of Apps. I'm told it will be removed when they next update Multiroom. I'm appalled with their response to this problem! They can't tell me which streaming service they will support next via Multiroom. As of last week Deezer didn't know they were being ditched.
Like others we have commited a lot of money to Samsung Audio equipment and feel we have been sold a pup. Afterall we signed up to Deezer as it was part of the package on offer when we purchased the R7 Egg.
I have used the Support link to email the CEO and suggest that others do the same. It seems that putting comments on this Community page brings no results, except incredulous emails that tell me I have been awarded a badge! Or have Kudos! All for highlighting a problem that Samsung doesn't want to fix.
Unbelieveable!
Jane D
