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Original topic:

HW-S60T - Does not validate to SmartThings

(Topic created on: 20-09-2021 10:48 AM)
paulrudman
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Hi,

I’ve just purchased a HW-S60T soundbar but I cannot get it to verify to SmartThings.

It recognises the soundbar, it connects fine, but then I get to the part where I need to press ‘-‘ on the bar to verify the device. Nothing happens, I’ve tried endless times pressing ‘-‘ once, several times, holding it….etc. This seems to be the last step to getting it connected but nothing happens. It then times out, with a ‘soundbar not connected’ message.

I'm getting concerned the four buttons on top are broken as they don't seem to do anything at all.

I’ll email support@smartthings.co.uk anyway but just wondered if anybody knew of a quick fix?

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