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Original topic:

HW-Q930b - problem with sounds

(Topic created on: 18-08-2022 09:45 PM)
Rain_Conan
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Audio & Video

Hello, I have a problem, I bought a soundbar samsung HW-Q930B, I have Dolby Access, in the sound settings I set in the output settings Dolby Atmos for Home Theater, in the surround sound settings I set Dolby Atmos for Home Theater, but in games, including those that support Dolby Atmos and even allow in-game settings Dolby Atmos (eg. Resident Evil 2 Remake, Assassin's Creed: Valhalla), if I set the soundbar to a mode other than STANDARD MODE (e.g. GAME MODE), I can't hear certain sounds, such as conversations or spoken words, in cutscenes in games. Then some sounds, such as footsteps, cannot be heard directly in the game. I have also tried all possible steps, like undoing the sound driver version, updating the sound driver, uninstalling and installing Dolby Access, unplugging and replugging the whole soundbar, etc, but nothing helped. The soundbar is connected from the HDMI connector on the soundbar via an HDMI cable to the PC to the HDMI connector.

Do you know how to fix this?

Thanks.

Martin

CPU: Ryzen 5900x
GPU: GeForce RTX 3080ti
Motherboard: ASUS ROG CROSSHAIR VIII DARK HERO
OS: Windows 11 Pro

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