Hi! Dialogue and speech are very quiet and muffled on my soundbar. When I play the testing tone on the soundbar I can barely hear anything from these channels: TW L, TW R, MID2 L, MID2 R, CT L and CT R. On other channels the test tone is very clear. What seems to be the problem and is it software or hardware issue? I have updated the soundbar to latest firmware.
SOLUTION THAT HELPED ME: hard-reset the soundbar and TV sound setting.
After chatting to support and then attempted with myself to make a hard-reset both of my soundbar and TV. Check google on how to do it on your soudbar\tv model. After pairing the TV to the soundbar now have wonderful amazing sound yet again!