HW-N950 auto power off option to turn it off

[Heula]

I have a HW-N950 soundbar and I have an annoying issue with the auto power off function. I know it can't be disabled and I would like an option to disable.

I have a Nvidia Shield tv connected to my soundbar and I play music from the shield tv with an app. When I play music I don't need my tv to stay on but when I turn off my tv the soundbar also goes off. When I manually turn it on again it goes off again after a while.

So if you can give a way to turn my tv off while music is playing on my shield tv without this option I like to hear and otherwise give me and many other Samsung soundbar users an option to turn the auto power off feature off.

My Shield TV is connected with a HDMI cable to HDMI 1 on the soundbar.

Thanks. 

[BruceH]

Hi @Heula,

It's not possible to turn the display off, while maintaining sound on the background. But I will forward your feedback and perhaps this can be added in the feature through a software update.

[Heula]

Thanks, I think that would make a lot of Samsung Soundbar users very happy because I read a lot about this issue. It goes for all kind of Samsung soundbars.

Last firmware update for the HW-N950 is from 2019-05-27. Almost a year ago.
Perhaps you can ask them to give the ir codes free to Logitech for example for the sources the soundbar has. TV arc/D.in, BT, Wifi, HDMI1 and HDMI2.

Logitech remote users need those to get the remotes working better with Samsung soundbars.
I started a topic about that some time ago in Dutch here. This is also a big issue for a lot of Samsung soundbar owners that uses a Logitech (harmony) remote.
https://eu.community.samsung.com/t5/Audio-Video/IR-codes-beschikbaar-stellen-voor-Logitech-Harmony-r...

Thanks in advance.

[BruceH]

I can't promise anything, but I've forwarded your suggestion, so fingers crossed! 🙂

[Heula]

Thanks a lot!