03-01-2020 10:02 PM
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Just got my new sound bar and connected via BT and worked great.
Next day not working. Went to pair on TV not able to. Turned off and restarted again and 'on' is flashing. No buttons working on the remote or the sound bar itself so can't reset or anything. Turning off at wall makes no difference either just flashing 'on'
04-01-2020 04:25 PM
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Hi @MarkWhite
That seems strange! Are you still having the same issue? If so, could you press and hold the 'Play/Pause' button on the Soundbar itself for 5 seconds to see if anything changes?
05-01-2020 06:51 PM
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Hi Chris
problem still persists if hold the pause play button on remote
no buttons on remote or the soundbar work
any help gratefully received
thanks
Mark
05-01-2020 10:31 PM
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problem still persists if hold the pause play button on remote
no buttons on remote or the soundbar work when pressed
There is not a play pause button on the sound bar itself
any help gratefully received
thanks
Mark
11-01-2020 10:17 AM
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Hi
still unable to resolve. No buttons work on remote or soundbar and when I turn in just flashes 'on' continually.
completely unresponsive to anything I do. Very frustrated as nothing I troubleshoot and nothing I can do
