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Original topic:

Freestyle update removes home screen

(Topic created on: 17-06-2023 07:52 AM)
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ChaoticGoodNewbie
Journeyman
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On 16th June 2023 the update removed the home screen so that apps can only be selected via voice search. Same for when navigating via the smart things mobile app, so not hardware specific.

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57 REPLIES 57
dashby
Student
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I'm having the same issue too

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janebutt
First Poster
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Have you considered re-adding it to your home screen? There are two methods to do this. First, you can go to any space on your home screen and press it, which should allow you to add a widget. If Freestyle has a widget available, you can select and add it. If that option is not available, you can try the second method. Open the Freestyle app and press on it, which will present you with some options to add to the home screen.

Adding unique value: Re-adding the desired item to your home screen can often be a simple solution to regain easy access. By following either of the suggested methods, you should be able to bring back the widget or app onto your home screen effortlessly.

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Members_VxwIx7J
Student
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I dont have main page too. Reset didnt help 

ChaoticGoodNewbie
Journeyman
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I'm talking specifically about the home page on the Samsung Freestyle projector itself not appearing, not the home screen of a phone 

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VitaliiK
Apprentice
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Same problem with my device. Calling support didn't help as reset , restart etc.

Might go to the service.

Let know if you guys find out smth.

VitaliiK
Apprentice
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20230702_183347.jpg

Just this picture, after turning on the projector. 

Members_VxwIx7J
Student
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And "hdmi no signal " after this picture

x9moto
Explorer
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Mine is exactly the same, i think it did an auto update.

Homescreen gone and picture settings unavailable nothing is remembered all settings default after power cycle.

You can access settings by long press home button in samsung tv and then press up and find the gear icon.

Can also launch apps by going to parental control locks and apps, clicking an app will launch it.

Its a workaround though clearly its gone wrong during the update, i have also reported to samsung and been told its been refered to a specialist.

 

 

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x9moto
Explorer
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Mine boots this way too since the update it seems to be luck where it boots, sometimes its the samsung tv and sometimes just black screen.

Pressing an app button still loads an app so its alive but the smart hub has been damaged by the update.

 

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x9moto
Explorer
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I have a samsung freestyle projector and after the latest update 1503 it has lost the smart hub and most of the settings like picture cinema,standard ,dynamic etc are greyed out and adjusting the only available expert settings does not stick after reboot it resets every time.

It boots to a blank screen or occasionally samsung tv or hdmi but not the home screen like it should and the home button no longer works to reach this menu.

 

Some of the apps can be reached by the shortcut buttons on the remote but its not how it should be.

 

I have tried a factory reset and a hub reset and samsung is looking into it, has anyone else got this problem?

 

I think it must have updated in the night and something went wrong.