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Cannot adjust sub-woofer volume

(Topic created on: 05-12-2021 05:16 PM)
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CorrsTJ
Student
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I have had two soundbars, a Q700A, and most recently a Q800A.

In each case, I cannot adjust the woofer level up or down, and it sticks at zero.

I follow the instructions, press the 'Woofer' button on the remote, and then use the 'Up' & 'Down' buttons. The 'SW' volume appears on the soundbar, but I cannot adjust it.

I returned the Q700A, and it looks like I will need to do the same for the Q800A. Is there some kind of special way of adjusting the sub-woofer level? I have tried Samsung support, and nothing they have suggested has worked.

10 REPLIES 10
Ortega_004
First Poster
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You’re a legend. 🫡

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