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Original topic:

smart tag

(Topic created on: 04/02/21 15:10)
Nikhel
First Poster
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Hi 

Can someone please share a video of how to change the battery on the new Samsung tag as the instructions on the website are not helpful. 

I've done what it says and I can't get the battery out 

Regards 
Nikhel 
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5 REPLIES 5
Steven9761
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Insert the tip of your finger into the notch on the bottom of the SmartTag and then pull until the tag opens.
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Case1188
Voyager
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it shouldn't need a battery already surely.
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Nikhel
First Poster
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it's doesn't yet, I'm just want to make sure I know how to do it and if there's any problems get it fixed early rather than mentioning it later and getting no support
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Nikhel
First Poster
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ps I've tried the instructions message and as much as I tried to pull I couldn't get it to open, why I'm asking for a video just incase I'm being stupid and pulling the wrong way
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Steven9761
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I think, as you press the notch in, you prise the 2 half's apart.
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