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Samsung Galaxy Smart Tag+ | No warning notifications on phone

(Topic created on: 08-02-2023 10:37 AM)
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Vicstick85
Explorer
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Hi,

Im using the Samsung Galaxy Smart Tag+ together with my Samsung S22 Ultra.

The reason I bought this tag is, I want to use it with my keys.

And if I lost my keys, or forget them somewhere, that I would receive a warning notification on my phone.

For instance a bluetooth distance warning.

This is the problem I'm experiencing. I tested and left the tag at home, and went out. However, I did not receive a message on my phone warning that the tag has left behind.

I checked: Settings > Apps > SmartThings > Notifications: All is set to on.

Also on notification catagories: All is set to on.

 

Please advice?

 

 

1 Solution


Accepted Solutions
Solution
Vicstick85
Explorer
Options

Found the option and switched "notify when left behind" on.

Its located in Smart Things app on the home screen in the Find Map.

Click the Samsung Galaxy Smart Tag+ on the map.

Turn on: Warn when left behind.

It worked after I did a test walk without the Smart Tag+

 

Thank you Samsung!

 

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5 REPLIES 5
-Robot-
Samsung Members Star ★
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You can turn that feature in "find my device", I have that set on my tag+ for my keys and get an alert when I walk away from it

Even though it can be a pain when I am away and turn it off cose I left keys at the hotel

SmartSelect_20230208_105452_SmartThings_1000013285_1675853693.jpg
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Vicstick85
Explorer
Options

Where can I find this "find my device" feature? It's not visible when I search for it in Samsung's "Settings"

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-Robot-
Samsung Members Star ★
Options
I usually go via smartthings, devices cose I enever remember where it is
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Solution
Vicstick85
Explorer
Options

Found the option and switched "notify when left behind" on.

Its located in Smart Things app on the home screen in the Find Map.

Click the Samsung Galaxy Smart Tag+ on the map.

Turn on: Warn when left behind.

It worked after I did a test walk without the Smart Tag+

 

Thank you Samsung!

 

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Member5
Apprentice
Options

How to get notification when your Smart Tag leaves defined secure place? Suppose I have it inside my car, defined my parking places as secure and want to receive a message when my car leaves secure place.

Is it possible? Notification "when left behind" does not work in this case.

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