Samsung Galaxy Ring/ Samsung Health double counting steps

[frydayvibes]

Hello,

Was wondering if anyone is experiencing the same. I looked at my samsung health today and it said my steps I had done 4,124. My garmin watch was reading 1,040. 

I believe my new galaxy ring and my phone have both been counting steps and adding them together. I go into 'select step data to show' and it doesn't give me the option of just the ring. 

Ring fits perfectly, all software is up to data. I have restarted the ring, unistalled and reinstalled the app and soft reset my phone and nothing seems to help.

I was expecting a slight difference between my watch and ring due to it being on my hand and maybe a bit more sensitive to movement but that is ridiculous. 

Any help would be greatly appreciated.

[TechZilla]

Have you checked this setting?

[frydayvibes]

Thank you for your reply. I have and this is all that comes up.

[c53204]

Definitely a bug. Got my Samsung ring yesterday to go with my Ultra watch. So far today Samsung health is showing 3200 steps, watch and ring worn. On my other wrist , my Garmin Epix Pro is showing 1138 steps. Yesterday (no ring), Ultra watch recorded 12700, Epix Pro 12180.

[Hills1]

Hi

I'm.new to samsung phones and also bought the ring and have found my steps are being doubledas well, could you give me a guide where to find the setting in the pic. Many thanks