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How can I fix Smart Tag 2 tracking issues | Updating at random locations

(Topic created on: 13-06-2025 06:17 AM)
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Sheebalove
Journeyman
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Hello, I recently bought a Smart Tag 2 to put on my bike. I went around town and was great time but when I checked the live view while I was on my bike it showed I was 3 miles away after even refreshing. When when I'm home with the bike parked and outside it thinks that I am in a river 2 miles away from my house. The location history isn't good either When I was riding around the time I went to a store it said I was 4 miles away at a random house when I had the bike with me. I made sure I still had the tracker and I did. Sometimes it will get the location correct when I am at my house but not when I am out actually riding the bike. How can I fix this problem because I'm about to return the product cause what would happen if my bike was actually stolen? It would update the location to random spots and I would lose my bike? Please help!

11 REPLIES 11
SteveGill5657
First Poster
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Mine is the same I have 4 tags 3 working great, the other showed car in Stafford for 10hrs then when police arrived to see if it was still parked where I left it .it came up and refreshed il thinking the police had a samsung phone with Bluetooth turned on😂 but still cannot understand it showing in Stafford for 10hrs , no help but someone may advise us your not alone lol.
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1001100x02
First Poster
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On a related note, why does "location history" only show a single location even when the tag has been picked up in multiple locations in the ame day?

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