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Galaxy S8 plus clearview case not locking phone

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First Poster

Hi

 

I can close my phone's clearview cover and it displays the clock, but when i open the cover again the lock screen is not displayed, and i can after my phone without any authorisation.

 

I think started happening after the most recent update.

 

Anybody else? Is this a setting I've inadvertantly changed?

10 REPLIES 10
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Pathfinder
Depends on what settings you have. If You have lock instantly with the power key enabled. It should lock your phone when you press it. Opening the case once pressed should show the lock screen. I've the Clear View case for my S8+ and it still works fine. You can check your accessories settings under advanced features WHILST the case is attached to see if they're settings you can change that will help.
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New Member

I am facing the same problem with my S8 plus and clear view cover

 

Did you find a solution?

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New Member

I am facing the same problem with my S8 plus and clear view cover 

 

Did you find a solution?

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Is Bluetooth on? 

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Apprentice

Lock screen and security > Secure lock settingsScreenshot_20181004-070220_Settings.jpg

 

 

 

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I want the screen to lock immediately i close my cover.

 

This is not an option.

 

There needs to be a "lock instantly when cover closed" option to compliment the power key instant lock option.

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Any update?

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First Poster

I've got the exact same issue after the last update.

All my settings are correct:

》lock immediately

》no smart lock mode on

Etc. but the cover will only lock the phone after the clock fades out. While it is still on, my phone is unlocked for anyone who wants to pick it up and take a look.

That's pretty frustrating as I don't want to be always having to lock it by pressing the power button. The clear view case worked just fine till the update. All I had to do was close the cover and, clock display or not, the phone would be locked.

High time Samsung fixed this!

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This problem is most likely from the last update. A friend of mine has the same problem. I'll keep you updated if I find smth new. 

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