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Original topic:

Free ear buds

(Topic created on: 25-03-2022 04:50 PM)
mattyboi37
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I've just had a Samsung s22 on contract and part of the contract was I would get the free ear buds aswell but have no idea how to claim these 
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Josh_S
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Hey @mattyboi37 , hope you've been enjoying the lovely weather! :smiling-face:

You can claim the fantastic Buds Pro from the following link:

https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB/claim/get-started

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Josh_S
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Hey @mattyboi37 , hope you've been enjoying the lovely weather! :smiling-face:

You can claim the fantastic Buds Pro from the following link:

https://2021.samsungpromotions.claims/galaxylaunchoffers/en-GB/claim/get-started

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mattyboi37
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Doesn't have a option on there for anyone who takes a contract out I've filled in the part where it says purchase
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Aklima
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Hi,
Please contact the network provider you have taken a contact oit with.
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skygrowler
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when my wife bought her phone from samsung the ear buds came in the same parcel . now i have bought S22 i have to claim them . 

i have been made to jump through all sorts of hoops ! i filled out the form and entered my IMEI then i had to send a photo of the IMEI . i then was asked to send a picture of my receipt which i did . i then get an email saying that there was missing information which i could find on the packing list (i had already sent it) or the confirmation email which i then sent . i have heard no more . surely if i have bought the phone direct from samsung the have all this information ? has anyone else had this and how long before i can expect an answer ? don't even start me on claiming Disney +  😃

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