25-04-2023 11:09 AM in
AccessibilityThe screen brightness of my new Note 9 keeps changing. I set the brightness in settings but as soon as i close the App after about 10 seconds the screen gets darker again. If i re-open the Settings App the "slider" has moved back to where it was before i increased it. If i increase it again and close the App after about 10 seconds it reverts to the darker setting. And so on... I have tried turning off the Adaptive screen setting but as soon as i close the App it turns itself back on.
25-04-2023 11:57 AM in
Accessibility25-04-2023 04:51 PM in
Accessibility@Members_oGv9Upy: Further to the above, please swipe up from your Home screen and head to Settings > Display. Below the Brightness slider, you should see an option called 'Adaptive brightness'. Toggle this option off, then adjust the slider to your preference, and you should find that the brightness level remains constant.
If the issue persists, head to Settings > Device care > Battery > Power mode > Optimised > Adaptive power saving > Toggle this option off.
25-04-2023 06:54 PM in
Accessibility25-04-2023 07:10 PM in
AccessibilityThanks for your reply but as i said i have repeatedly turned off the Adaptive brightness setting and every time i close that screen the screen dims again and when i re-open the Display screen its back on and the slider has returned to the low setting. i checked the Adaptive power saving stting and it was turned off. The screen still dims after i have tried to increase it, this makes it virtually unusable in daylight.
25-04-2023 07:10 PM in
AccessibilityThanks for your reply but as i said i have repeatedly turned off the Adaptive brightness setting and every time i close that screen the screen dims again and when i re-open the Display screen its back on and the slider has returned to the low setting. i checked the Adaptive power saving stting and it was turned off.
25-04-2023 07:40 PM in
Accessibility26-04-2023 10:38 AM in
AccessibilityThanks for the suggestion but the battery is at 100% as i have a charging stand where i keep the phone so its constantly topped up.
26-04-2023 10:39 AM in
Accessibilityoes anyone think that a "factory reset" would help? Would i lose all my contacts etc?
26-04-2023 12:35 PM in
Accessibility