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Lost data

(Topic created on: 13-11-2022 09:56 AM)
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marir63
First Poster

‎13-11-2022 09:56 AM

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Where can I find my notes folder following a reset, I've backed my phone up but struggling to find them ( not very technically minded sorry) 😕 
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AndrewL
Moderator
Moderator

‎13-11-2022 12:04 PM

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@marir63: Have you re-registered your Samsung account to your device via Settings > Accounts and backup > Manage accounts > Add account? If so, please open the Samsung Notes app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Sync with Samsung Cloud. Alternatively, tap on Import Notes > Samsung account, and follow the on screen prompts. 

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