30-09-2020 06:27 PM in
I have a Samsung 2019 65" UE65RU6025KXXC
and I cannot access the subtitle menu. Not from General>accessibility>subtitles or from the subtitle button on the controller. When pressing it says ”This action is not avalible right now”
I’ve tried some options from reading the forum, ofc closing all apps, restarting the tv, latest softwear update. Its very annoying as when im watching live on youtube it autogenerates CC thats not even correct. Why cant I acess the options?!
Solved! Go to Solution.
30-09-2020 07:15 PM in
Thanks for your reply.
Yes i do, but when i press it i come to this menu and the subtitles is light blue which means ON but i cant access to turn it off.
sorry for not changing the language..