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Samsung Smart Remote with Sky Q - Up and Down not working in Sky menu

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Hi all,

 

My Samsung Smart Remote has randomly stopped working fully with my Sky Q box. I can hit the home button and bring up the Sky menu, but the moment I try to click down to access the TV Guide, it just doesn't respond. 

 

I can go left and right, just not up and down?!

 

Any suggestions? 2018 Samsung QLED with Sky Q (ES240) box. It's worked perfectly fine for the last year but the issue started a few days ago. 

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