My Samsung Smart Remote has randomly stopped working fully with my Sky Q box. I can hit the home button and bring up the Sky menu, but the moment I try to click down to access the TV Guide, it just doesn't respond.
I can go left and right, just not up and down?!
Any suggestions? 2018 Samsung QLED with Sky Q (ES240) box. It's worked perfectly fine for the last year but the issue started a few days ago.