After weeks of talking to Samsung they decided the One Connect box was faulty which I agree with as was only thing I hadn't exchanged yet. But they couldn't just swap out the OCB, I had to contact Curries and get a whole new retail TV shipped.
I wasn't taking the TV off the wall so when they got here I just swapped the OCB (Samsung insisted on the phone the OCB's only work with the TV they ship with which is nonsense).
Connected up the new OCB, went through set up, switched to Art mode and all seemed good. This was at 5pm on a glomy day and it always looks best in that light but I covered the sensor and turned lights on and it was adjusting up and down fine which it wasn't doing before. So all good.
Comes down this morning and its a very bright day but the TV isn't looking great. It's much too dark. The adjustments are still working because if I cover the sensor it gets much darker but its nowhere near bright enough.
I don't want to be faffing manually adjusting the brightness because whats the point if you have to do that? (Plus the manual max and min doesn't go far enough).
It's not the surroundings, I've put white paper underneath the TV and makes no difference. I can't imagine this is how it should be as every Samung promo photo and 3rd party review has them in bright rooms and they look fine. Why am I having so much hassle?
Just had our Samsung FRAME delivered and installed today. Initial reactions were great but very quickly we realised that the whites in the ART mode are actually pale grey and bluish. Only when it got dark outside did the FRAME (55") begin to resemble the bright sharp image in the store that made us decide to purchase. Iv'e got brightness up to the highest setting and using Polar White for our frames - yet it's still got a grey/bluish cast. Any suggestions?