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Can you feature just one photo across the entire screen in ambient mode?

Observer

 

If thats true it's sad that they leave out this option for 2018 models. I have been looking for excactly this answer to why I counldn't get fullscreen in ambient mode - even had a lengthy chat with Samsung costomer support where they said 'As per checking, in regard to the Ambient Mode photo setting, the TV won't be able to make it in full screen if the photo doesn't allow it. It should work automatically if the photo you want to make a background on the Ambient Mode allows it. Which dosn't help me at all. I'm really diassapointed that this is not possible even on a top model for 2018 (QE65QFN), I can then only hope for someone making a TV app that can provide perhaps more ambient features and settings....

Cheers for the answer

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New Member

Have a 2019 Q90. No clue how to turn the matte off and show photo full screen. 

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First Poster
I concur! It is much wanted to show a custom photo full screen. The passepartout is annoying and ruins the ambient mode when using a custom photo.
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First Poster
Disappointing indeed. I guess they do this to guard the reason for being for the ‘The Frame’ line. If you could upload your own art as picture, who needs the frame. This should be basic functionality.
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Observer

Works perfectly with all my Apple devices but how the heck do I get rid of that passpartout?

I'd been hoping to find an answer here on that :(

I bought the Q60 exactly because I wanted a TV that didn't look like a TV when off!

Come on Samsung, you can do better than that!

Fix it please.

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First Poster

I cannot believe that this is not an option. Very very disappointing Samsung. Please get the full screen photo function added 

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Apprentice

From my experience, and that of others, I don't think this is possible :(

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