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New S8+ update has too many issues

First Poster

My S8+ was a great phone. This latest update has messed the phone up. It won't take pics and no notifications on the lock screen. All settings are set to have the notifications, but nothing. The camera works sometimes. It doesn't actually take pics although the timer works and makes the shutter noise. Help!!!! Why do you force these updates on us? maybe it's time to get an iPhone?

2 REPLIES 2
ChrisM Moderator
Moderator

We're sad to hear this @ragnarKW.

 

Let's start by trying a soft reset on the phone. This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts.

First Poster

Ok. Did that. Still having same problems. Can I uninstall this update? It has made this phone that used to be great, something I don't  want anymore. And I can tell you that that won't make me want to get another Samsung either.

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