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White screen isn't white note 10

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Apprentice

I purchased a note 10 and I've noticed when you are using apps or Google etc the page isn't true white. Depending on what so you are using its different colours slightly. If you are on Google it's got a grey tinge, of you are on Facebook it had a red tinge. WhatsApp looks green and Twitter changes constantly. I still have a note 9 and that screen looks perfect compared to the note 10. Has anyone else noticed a difference.

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Moderator
Moderator
@Dan_leicester: Sorry to hear that your having issues with your Note 10. As a troubleshooting step please go to Settings > Display > Screen Mode > Change it from Vivid to Natural. With this option selected, does the issue persist?
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Apprentice

To be honest it's worse in the natural option. Im using the basic(natural) option ( always have with Samsung phones) because the vivid display is way over the top with the colours and just too much on my eyes. I've updated the phone and factory reset it but it's still the same now.

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First Poster
A week ago, another member of this community and a Note 10 Plus user had reported whites being dull and not pure. Here's the link to that thread

https://eu.community.samsung.com/t5/Galaxy-Note10-Note10-Note10-5G/Note-10-Brightness/td-p/1279291

I also personally observed the same issue with demo units in Samsung experience store here in India. Displays have a warmer color temperature.

In settings you can turn the color temperature slider all the way to cold but it looks too much bluish, reduces overall brightness and messes with other Colors.

While many others have reported perfect whites on their Note 10 and Plus, some units seem to have this issue of dull and imperfect whites.

I was informed by another member that it is mostly case of a lottery. If you're lucky you get a perfectly callibrated display
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Apprentice
I'm going to go to the main Samsung store in the city and if it is any different I'm going to ask for an exchange of unit. We have 28 days to decide on the handset if we like it or not. Or they can refund me.
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Explorer

Go into Device care, click on Battery, then on Power Mode. There choose High Performance and after clicking on High Performance you have the option on increasing brightness another 10 percent.
Now in screen mode set to Vivid and the slider bar to cool. Choose the Advanced settings and set red and green sliders to zero or your preference.
Before these settings my Xperia whites were so much whiter and brighter but now the Note 10 Plus blows it out of the water in brightness and whiteness. You may need sunglasses to view your screen after that...just kidding.

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Superuser I
Superuser I

Hi @Dan_leicester , if the solution gives by @Urrl  works, please CLICK on ACCEPT AS SOLUTION to help people with the same problem. It will show them they can have the solution to increased the brightness of their Note 10+ here. Thanks.

 

Have a nice day

 

 

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Helping Hand

No problem here... Do you have blue light filter activated ?

Without it white is really white and accurate whatever the application is...

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Apprentice
The is the main reason why I sold my Note10+... I had previously an Xperia 1 and the colors were truly amazing on the screen but unfortunately it fell and the screen did crack.

The white on the Note10+ has a slight yellow/pink tint. Switching to VIVID does improve it but it messes up other colors as it becomes very bright ie. unnatural...

I'm going to try the SD855 version as according to Anandtech, they observed the same issue on the Exynos version but not the SD 855.
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Apprentice

i mention it in detail in this thread some people claim it's a defect but it just seems the exynos version of the phone is terrible compared to snapdragon i have yet to see the snapdragon model though but the xperia 5 is noticably better to me

 

https://forum.xda-developers.com/galaxy-note-10+/how-to/display-pretty-disappointing-t3973549/post80...

 

and to clarify i have done literally everything there is to do 

 

10+ brightness

vivid and coldest setting and of advanced white balance with green and red turned to 0 and blue turned to max

the google books method (does nothing at all)

 

there is no method no setting i have not tried

 

heres a video i made comparing the two what reason is there to have less stars?

https://www.youtube.com/watch?v=MN9ODp_21UU

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