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Gear 360 won't save videos - "not enough storage" error

Apprentice

You're right, and it is really frustrating, especially as it was working fine at first!
To make the footage editable in other programs (for you Premiere Pro, for me Vegas Pro) you need this:
https://github.com/google/spatial-media/releases
It's another step which shouldn't be necessary, but at least it's simple and works fine.

I don't know what you mean that "...the files remain on your phone as data or cookies or whatever..."?
Deleted is deleted, right?
I'll certainly try deleting and re-installing the app, but I seem to remember already doing this, not sure now, I have tried so many things...!
Thanks for the help.

First Poster

How many of the folks with this problem have an S7?

First Poster

Samsung thinks we've kept our S7s too long and wants us to upgrade.  Each software update looses something.  This option used to work fine.  I smell a rat.

Observer

"@

1) using the bluetooth to transfer/convert to my phone in both internal and external, both which had enough space for the 1.8gb files (~8 min)"

 five nights at freddy's

 

THIS WAS IT THANK YOU!!! I've been scouring the net for this, their instructions should definitely include this step.

First Poster

a great product, from design to hardware and software, to over every phone on the market now

run 3

Observer

Hi all,

 

I had the same problem on my S7. Had massive space on internal and external memory, but couldn't save the files from the gear 360 (2016) camera to my phone via bt or wifi. Then I came across another forum, stating that people couldn't save pictures anymore on their Samsung phone with that same message "not enough storage". It seems that the data or cache memory of the "Gallery" app needed to be cleared.

 

Go to Setting,

then Apps,

then search "Gallery",

select Memory,

and clear Data.

 

Don't worry, it wont delete photo' or videos. Did that, and the downloading to the phone worked again.

Hope this helps for you all.

Observer

It was one of my most favourite device, but unfortunatelly after a few month of using I had the same issues, still could solve it.

Even using this souce I was not able to make it.

 

Observer

My gear 360 is still available, but it is not possible to keep spinning? Do you know what the cause is, it's very annoying.

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