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HW-Q90R Lip-sync issues

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First Poster

For you guys who are having LIP sync issues, I've solved it by connecting my Blu-ray player direct to the Soundbar, rather than the TV.

 

SET-UP.

Blu-ray player = LG UBK90

TV = LG OLED55C9PLA

Soundbar = HW-Q90R

 

Initial connections. Blu-ray to HDMI-1 on the TV, and TV HDMI ARC to HDMI Arc on the Soundbar.
All sound types other than Dolby Atmos have NO delay problems. When DOLBY Atmos used, i.e. using bitstream input, and auto decode, or any other option to enable Dolby Atmos you get a delay or around 120ms between screen and sound.

Intuitively you would think this should be the connected setup, so with all delay options on soundbar and TV set to Zero, you can't go negative numbers, you will always get a delay. Obviously decode processing times cause a delay within the soundbar.

Changing setup of Blu-ray to HDMI-2 on the soundbar, and keep HDMI ARC on soundbar to HDMI ARC on TV, you get NO delay with Dolby Atmos, as the Soundbar is doing the decoding and sending the video data at the correct time, in this case again with a Zero delay setting on the soundbar.

You are losing Blu-ray to tv connectivity, but most systems can communicate fine through the soundbar with CEC codes anyway, and picture quality should be the same. It's digital init ?

Ideally, I'd want the Blu-ray player connected directly to the TV, but until Samsung sort out delay processing issues, then outputing directly to soundbar is the only work around.

 

 

 

5 REPLIES 5
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First Poster

Forgot to mention. I've firmware patched it to the latest version, i.e. 1008

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Apprentice

Is there any solution if someone don't use Blu-ray player but streams the Dolby Atmos content direclty from the TV via built-in Netflix app?

First Poster

I have a question regarding your remark: "you can't go negative numbers". I have noticed that, but I am guessing that this could fix some of my sync issues. Is this something that is not technically possible, or it is not implemented.

I know this possibility for example exists within VLC Player.

 

Interested to see your response.

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New Member

SET-UP:

Streaming device = Apple TV 4K with Netflix App

TV = LG OLED65E8PUA

Soundbar = HW-Q90R

 

I just got my Q90R this weekend. I have pretty much the same connections as SIR-Blade except I have an Apple TV 4K attached to HDMI1 on the TV.  I upgraded the soundbar to the latest firmware and I'm using the HDMI ARC connection between the soundbar and TV.  I'm having lip-sync issues with Atmos content being streamed from Netflix on the Apple TV.  I'm assuming if I plug the Apple TV to the HDMI2 connection on the soundbar this problem should go away.  Is there an option to tweek the delay in settings somewhere or any other options to try?

 

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First Poster

My problem was a little different than the problem mentioned above. Programs through cable were all out of sync and the adjustment, like everyone else, didn't work as the sync would not go into negative numbers. I was able to avoid the problem by inputting the cable hdmi directly into the soundbar. I haven't had the problem of lag from my blue ray player to the tv to the soundbar. 

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