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Will Samsung issue a software update allowing Watch5 Pro to connect to iPhones?

(Topic created on: 23-11-2022 01:30 PM)
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ExpertTickler
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Have just received a Galaxy Watch5 Pro, but we’re a iPhone household!

I’ve tried asking customer support and was advised to download the Samsung Galaxy Watch app, but when I pointed out that it doesn’t list the Watch4 or Watch5 Pro they referred me here!

I’m interested in the functionality of the watch but frustrated that it’s been launched without iPhone connectivity. I’d happily keep it if there’s likely to be a software update that rectifies this omission. Help!

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JAMES4578
Samsung Members Star ★★
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Hi @ExpertTickler  Unfortunately Samsung dropped Support for ios  with the wear  OS.  The Galaxy Watch 5 series  needs a Smart phone with Google Mobile services activated in order to Connect.  Whilst this may be disappointing  Smart phone companies have an interest in promoting their own Devices.  Some information here https://www.xda-developers.com/samsung-galaxy-watch-5-iphone-support/#:~:text=Unfortunately%2C%20the...   

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.