02-06-2020 02:08 AM
In the last two weeks, my S2 Active is no longer tracking workout alongside move hourly & activity. In summary I only have the pink & blue bars. Two weeks ago I ran for 65 minutes and it didn't show the activity. I am also no longer getting notified to be active every hour. I bought the phone in April 2020 and these things just started happening. Can anyone advise?
02-06-2020 12:02 PM
Hi @kmw1094 ,
Are you still experiencing issues with the S2 Active? If so, is the watch running on the latest software version? Samsung wearable app > About watch > Update watch software > Update now. Also, do you have a Samsung Health account on the phone you are pairing the watch with?