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Why am I no longer reminded to be active every hour & why isn't my workout showing up along with activity & move hourly widget?

(Topic created on: 02-06-2020 02:08 AM)
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kmw1094
First Poster
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In the last two weeks, my S2 Active is no longer tracking workout alongside move hourly & activity. In summary I only have the pink & blue bars. Two weeks ago I ran for 65 minutes and it didn't show the activity. I am also no longer getting notified to be active every hour.  I bought the phone in April 2020 and these things just started happening. Can anyone advise? 

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TessM
Mastermind
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Hi @kmw1094 ,

 

Are you still experiencing issues with the S2 Active?  If so, is the watch running on the latest software version? Samsung wearable app > About watch > Update watch software > Update now. Also, do you have a Samsung Health account on the phone you are pairing the watch with? 

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