Support

Open search

Why am I no longer reminded to be active every hour & why isn't my workout showing up along with activity & move hourly widget?

Highlighted
First Poster

In the last two weeks, my S2 Active is no longer tracking workout alongside move hourly & activity. In summary I only have the pink & blue bars. Two weeks ago I ran for 65 minutes and it didn't show the activity. I am also no longer getting notified to be active every hour.  I bought the phone in April 2020 and these things just started happening. Can anyone advise? 

1 REPLY 1
Highlighted
Moderator
Moderator

Hi @kmw1094 ,

 

Are you still experiencing issues with the S2 Active?  If so, is the watch running on the latest software version? Samsung wearable app > About watch > Update watch software > Update now. Also, do you have a Samsung Health account on the phone you are pairing the watch with? 

Top Liked Authors