Wearable App

[Tan88]

Anybody having trouble opening the app or connecting there watch. Been trying all day!!!

Got a 23 Ultra. Iv restarted phone, uninstalled and reinstalled, NOTHING!!

[Neo001 · Accepted solution]

Have a look at the Reddit Post ( both auto date/time and timezone should be disabled and the date should be set to somewhere in 2023).

https://www.reddit.com/r/GalaxyWatch/comments/18vqpi6/galaxy_wearable_app_stuck_on_infinite_loading_...

[Tan88]

Thank you for this information, was helpful

[F1rust]

Did it work?

[Tan88]

Yes it did actually

[F1rust]

I have tried it. And it has not worked unfortunately. I hope for a fresh update that will correct it

[Tan88]

It did not work the first time. I had to go over the steps again slowly.

Date/time on phone setting, change from auto, then set date to 30 Dec 2023.

Restart watch. Then open wearable app (should open at this point)


There is an update, once rebooted

[F1rust]

OK thank you. I will try that now

[F1rust]

Done it several times but to no avail. My issue could be different to yours and requires an alternative solution

[Neo001]

Hi, Have you also toggled off the auto timezone setting?