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Wearable App

(Topic created on: 03-01-2024 07:53 PM)
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Tan88
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Anybody having trouble opening the app or connecting there watch. Been trying all day!!!
Got a 23 Ultra. Iv restarted phone, uninstalled and reinstalled, NOTHING!!

1 Solution


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Solution
Neo001
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Have a look at the Reddit Post ( both auto date/time and timezone should be disabled and the date should be set to somewhere in 2023).

https://www.reddit.com/r/GalaxyWatch/comments/18vqpi6/galaxy_wearable_app_stuck_on_infinite_loading_...

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10 REPLIES 10
Solution
Neo001
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Have a look at the Reddit Post ( both auto date/time and timezone should be disabled and the date should be set to somewhere in 2023).

https://www.reddit.com/r/GalaxyWatch/comments/18vqpi6/galaxy_wearable_app_stuck_on_infinite_loading_...

Tan88
Journeyman
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Thank you for this information, was helpful
F1rust
Navigator
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Did it work?
Tan88
Journeyman
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Yes it did actually
F1rust
Navigator
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I have tried it. And it has not worked unfortunately. I hope for a fresh update that will correct it
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Tan88
Journeyman
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It did not work the first time. I had to go over the steps again slowly.

Date/time on phone setting, change from auto, then set date to 30 Dec 2023.

Restart watch. Then open wearable app (should open at this point)


There is an update, once rebooted
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F1rust
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OK thank you. I will try that now
F1rust
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Done it several times but to no avail. My issue could be different to yours and requires an alternative solution
Neo001
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Hi, Have you also toggled off the auto timezone setting?

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