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Original topic:

Wearable app , shocking

(Topic created on: 25-01-2023 01:49 PM)
thebaldy1
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Wearables
Have recently purchased the galaxy watch 5 Pro, very good watch , worked really well for about 4,5 days , then suddenly out of nowhere, can't connect to phone , watch can't find phone , phone can't use the wearable app, obviously have deleted the app, several times , reinstalled app several times , the phone will not connect to watch , so now I have a Samsung galaxy watch 5 Pro, that isn't smart , I know I'm not the only person who has complained about this problem , there are thousands, so now I'm thinking about sending the watch back and getting a different brand , so annoying and frustrating, 
Please can you Samsung sort this issue out , 
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2 REPLIES 2
JAMES4578
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Wearables

@thebaldy1  Have you tried  rebooting the watch by holding the power and back Button  simultaneously for around 7 seconds (until the screen lights up and the Samsung logo reappears)?

if this does not work go to the Wearables App -Watch Settings-Reset.  can also do it via the settings on the watch.  Advisable to back up your Data before doing so, this though will delete all Data  and the watch will need to be set up again and paired to the phone.

Some information here https://9to5google.com/reset-galaxy-watch-5/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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You also have a 400£ door stopper 😂
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