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Watch stuck in demo mode.

(Topic created on: 26-11-2024 02:56 PM)
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SeanM16
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I recently purchased an S24+ and I had to reset my Galaxy watch model no. F2F7 to pair it with the phone. However, since doing this I can't use the watch as it displays a demo on how to use the watch. When it shows 'Press the Back key to go back.' the back button seems to not be functioning and I'm unable to proceed to display the watch face. I've tried resetting and pairing the devices again but it continues to show the same message. I've also let the battery drain hoping this would pass this prompt, but it's still being displayed. Are you able to help with this issue?

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4 REPLIES 4
Windroid
Troubleshooter
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SeanM16
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It's stuck on demo mode so can't use any settings on my watch. The back button won't work.
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Windroid
Troubleshooter
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This is very odd situation. I recommend getting in touch with the support team
https://www.samsung.com/us/support/contact/
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JWW21
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Having the exact same problem at the exact same spot. Bought a new watch and was going to let my wife use my old one. Did you ever figure out a solution?

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