Watch not backing up

[Ray42]

I keep getting notifications that my watch isn't backed up. There doesn't seem to be any way to start a backup, and searching help only tells you that Smart Switch will back it up automatically. It clearly isn't doing so, so how do I force a backup?

[HerculesObie]

Mine was also backup up at 01:55 this morning

[Ray42]

Strange...🤔

[Devis1]

Anche io ho lo stesso problema con il Galaxy Watch Ultra. Cosa devo fare?

[jeylynn]

I have the new 7 and it's doing it to me as well.

 

[Mika_72]

The same, but no nagging. Watch is simply ingorant to the fact.

 

[Mika_72]

Solution found - reset the watch. That at least forces manual backup. And the watch seems to be happy. It SHOULD continue doing backups periodically, but I can not confirm it.

Looks like that the restore did not use the latest file, though (e.g. watch face, apparently screen, tiles). I had customized those quite heavily last time.

No exercise or other data in Samsung Health was lost.

[Mika_72]

Works OK now.

 

[Elbrecht]

I did a reset this morning because the watch wouldn't connect to the phone. [GW5 & Samsung S9]   It reset- but wouldn't backup- but it did use the last backup that was stored on Samsung cloud- June 4 [it is Sept 16].    

[Members_LlhGBUj]

Same sort of problem. I get nagging messages saying that the watch wasn't backed up in 14 days, but the information on this says it should happen automatically overnight. I leave my phone and watch next to each other, on charge, every night.

[Chrys76]

Hi!

My Galaxy Watch 7 backup works locally on my phone (every night). But the backup doesn't work on the Cloud. I had the same problem with my old Galaxy Watch 4 : everything was working well, and suddenly the backup on the Cloud stopped working. I've reinstalled Smart Switch, checked all rights and I cannot do more. Ther is a bug somewhere, because all my other Samsung Cloud services work pefectly, it's only the backup of the Watch that isn't "transfered to the Cloud.