17-08-2023 09:07 AM in
Hi,
Can anyone able to help?
I purchased a galaxy watch 6 classic and for some reason it stopped recording sleep a couple of nights ago - had been fine up to then. I'm not doing anything differently and have not changed any settings. Its frustrating ..... anyone got any insights? thanks
17-08-2023 10:04 AM in
17-08-2023 12:40 PM in
17-08-2023 05:05 PM in
Since the reset a few hours ago, the watch keeps turning itsself off now! Only had the watch 12 days and Customer Support say send it for repair which may take 11 more! Surely they should replace it unless there is an obvious fix?
17-08-2023 06:29 PM in
17-08-2023 06:42 PM in
contacted Samsung Store - waiting for call back now.
17-08-2023 08:18 PM in
17-08-2023 08:22 PM in
17-08-2023 10:48 PM in
18-08-2023 08:53 AM in
weirdly after switching watch back on about 10 times yesterday it has stayed on and recorded sleep! Still waiting for callback to discuss replacement if needed