Watch 6 - Sleep Tracking Not Working

[NickRich]

I have a new Watch 6 and no matter what I try the Sleep tracking will not work consistently.  In 4 weeks it has worked only twice and even then it was only partial results.  (It thought I went to bed at 03:40).  I've tried factory resets, checked all permissions, wearing on other wrist, plugged in at night, Samsung Health App open.    I've run out of ideas and it's a real let down as  it was a key reason I bought the watch.

My wife has now bought one and it works great with very detailed sleep results.  

My watch was a gift and I don't know where it was purchased, so even though it was fully sealed I don't think Samsung will accept a return directly to them.

Has anyone got any ideas?

Thanks in advance

[no1auntie_whu]

I'm having the same issue with my watch 4 classic the last month it's not been calculating properly

[GoanGeek]

I sometimes get a message that if you don't open the Samsung health app now and then it will stop tracking.

[Noctule]

Same issue here with galaxy watch ultra. Tried everything, found no solution. 

[NickRich]

As a follow up to my post.  

I ordered a new Galaxy 7 watch and a new Galaxy 24+ phone.  The new watch does not track my sleep either!!

My wife tried the new watch and it worked perfectly.  I tried her watch which had been working  perfectly and NOTHING.  I have come to the conclusion that the issue is ME.   I sleep terribly and am due a sleep clinic appointment where they will discover that I suffer Sleep Apnoea. (My GP tells me I have severe symptoms)   There is something in the way these watches recognises sleep that they can not detect when I wear them.    All other functions seem to work well so I guess I'll just have to manage without the sleep tracking facility which is a shame.