05-03-2024 08:08 PM
On my new Watch 6, the apps for Google Calendar and Google Contacts open with their content.
But whenever I tap on the app Gmail, it shows the message "Authentication is required. You need to sign into your Google account", but the "Re-authenticate" button below that does nothing.
Google Play Services in my Android phone has all the permissions.
So how would I use Gmail on my watch?
Thanks
Solved! Go to Solution.
07-03-2024 06:09 PM
It seems the reason for this issue is that my email address is not using @gmail.com. I have my own domain.
To be clear, this address is a Google account. I am able to use the Gmail app and all the other Google apps on my Android phone using this email address. And this is the Google account that is used in my phone, in the Wear app, and on the watch. It is also the Google account in the Play app and Assistant app in the watch.
But for reasons I do not understand, the Google apps relating to Workspace (Gmail, Calendar, Contacts, Keep) do not accept a non-gmail.com address. There are many businesses and organizations that use Google Workspace with their own domains in their addresses, and all their employees cannot use these apps in a WearOS device.
This is incredibly short-sighted and restrictive by Google. It makes the WearOS device much less useful and much less competitive versus the Apple offering.
14-03-2024 02:53 AM
Hi Jeff,
The instruction is for WearOs. I myself succesfully added my domain Google Workspace account to my Galaxy Watch 6.
It clearly mentioned here.
The problem with your organization is that everyone can access company's data and sync with their WearOS devices.
05-03-2024 08:14 PM
05-03-2024 08:26 PM
@jeffmoo: Please try heading to Settings > Accounts and backup > Accounts > Google, and make sure that the Google account on your connected phone is registered to your Watch. This can also be achieved by heading to Settings > Google > Accounts. Let me know if this helps.
05-03-2024 08:29 PM
Hi Andrew
Thank you for assisting. Yes the Google account is fully working on my Android phone and this is what is registered for my watch.
Like I described, other Google apps are working for that same Google account. But Gmail is not. I've uninstalled it and re-installed, and this error is still showing up.
05-03-2024 08:35 PM
05-03-2024 08:37 PM
I've had a continuous notification on the watch "Account action required" with my email address. When I tap it, it shows a button "Open app", and nothing happens when I tap this button.
Could there be a setting or permission somewhere that is causing this nonsense?
05-03-2024 08:39 PM
05-03-2024 08:41 PM
That's correct. Nothing is happening on the phone when I tap this button
05-03-2024 08:44 PM
05-03-2024 08:50 PM