Watch 5 pro Slow

[GracesDad]

Good evening all.

I've recently updated my watch 5 pro to one ui 6 and the main thing I've noticed, is how 'laggy' It's become, especially when changing to the notifications screen and back again.

It's really slow in changing screens & the whole watch in general seems to have really slown since the update.

Has anyone else noticed this ?

If so, have you fixed it ?

I've restarted the watch but it's still the same.

Both phone (s23) & watch are running the lasted software & apps all up to date.

Many thanks

Jon

[smiley]

I performed an update a couple of weeks ago with the watch 5 pro, and i found it made an improvement to the responsiveness of the screen scrolling and usage. Strange that you have found otherwise.

Particularly I found the pattern unlock and scrolling between screens was more responsive than before.

Personally if i suffered this issue you mention, then I would check the storage capacity and make sure it isn't running too low on size... perform a reboot ... and if this didn't resolve then perhaps even a factory reset. Of course backup data first, and most of the data should already be synced to the phone health app.

I do think when changing between 'major' updates that a factory reset can fix a multitude of issues. A change from UI5 to UI6 is a major android change and although it doesn't always cause issues, some incompatibilties can definately come into play during these android versions.

As a side note, I always do a phone factory reset between major updates as well... and I will do when UI7 is released very soon with the phones updates.

Good luck
Smiley

[woodlouse]

Mine is so much better now, after the update.
It feels like a brand new watch

[smiley]

Yeah that was my experience as well. That was until I decided to trade 2 weeks ago to the watch ultra with a deal that was too hard to miss. 😉

I must add though that the watch 5 pro is the best watch I had to date.

[BandOfBrothers]

Hello @GracesDad and may I extend a Warm Welcome to the Samsung Community Forum 👋 

The only issue I faced at first was that the battery didn't last as long on my Watch, but that soon settled. 

You could clear the cache of your watch to see if that helps. 

From https://www.reddit.com/r/GalaxyWatch/comments/1bo0nq2/reminder_to_wipe_cache_after_updating 

"

• With the watch on, hold both side buttons until it turns off. Should be about 6 seconds.

• As soon as it turns off start pressing the top button repeatedly until the bootloader menu appears.

• using the top button, select "Recovery mode" and hold the top button until the watch reboots onto the recovery mode.

• Be careful here. Use the bottom button to select "wipe cache partition". Be very careful not to select anything else.

• Press the top button to confirm.

• Press the bottom button to highlight "Yes"

• Press the top button to confirm.

• Once it's done wiping the cache it'll return to the recovery mode menu and it'll have highlighted "reboot system now".

• Press the top button to confirm and it'll restart.  "

[GracesDad]

Thanks, will try it this evening when I'm home from work

[GracesDad]

Just done it so will see how we go 👍🏻

[YesItsMaciej]

Looks like I am facing the same problem after latest update to UI6. My galaxy watch 5 pro used to respond swiftly to all touch actions and waking from sleep. Now doing any action causes watch to freeze for a moment, animations are laggy.

I bought 5 Pro to make sure my watch will work well for a long time (the same reason I buy Ultra series when it comes to Samsung smartphones).  I am really disappointed of Samsung. I feel I am being pushed to buy a new device despite 5 pro could last much longer.

[GracesDad]

I've done what was suggested on here to clear the cache etc & it didn't make any difference, I've backed up & reset my watch & it does seem better so maybe you try that & see what happens to yours

[YesItsMaciej]

Thanks😀 how do I manually trigger backup of my watch?