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Watch 5 Pro issues since s24 ultra jan update

(Topic created on: 06-02-2025 10:43 AM)
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Easty
Big Cheese
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My watch 5 pro won't connect to my S24 Ultra since January security update ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Allysisa
Troubleshooter
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Mine seems to be ok X it's working at the moment ...
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AndrewL
Moderator
Moderator
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@Easty: If you are currently unable to connect your Watch5 Pro to your S24 Ultra, then I recommend restarting both devices to resolve any temporary software issues. 

On your Watch5 Pro, press and hold the Home key (Power key) and Back key at the same time until "Rebooting..." displays. Do not select Power off on the screen or Restart when it appears. Please note that this process can take up to 30 seconds, so don't worry if the device does not respond immediately. When the Rebooting message appears, release the keys. 

On your phone, press and hold the Volume Down and Side buttons together for around 10 seconds until the device restarts, then attempt the connection process once again after it has finished booting. 

I also recommend looking for available updates for both the Watch5 and the Wearable app, to ensure that it is compatible with the latest software. 

Easty
Big Cheese
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Buds 3 pro have now disappeared from wearable app ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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