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Watch 4 not responding after UI6 update.

(Topic created on: 02-01-2024 11:47 AM)
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Seacourt
Apprentice
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Hi any ideas on why my galaxy watch 4 won't connect to my phone after a UI6 update? All apps are up to date and it connected fine with the beta software...
Thanks
8 REPLIES 8
Neo001
Legend
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I have the same issue since today. Best to report it via the Members app > Support > Send feedback.

Screenshot_20240102_143313_Samsung Members.jpg

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Samkma
Explorer
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Lots of Bluetooth related errors after recent update. Hope they come up with a fix.
GoanGeek
Samsung Members Star ★
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Could try resetting the network settings and see if it helps.
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Seacourt
Apprentice
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Not sure that will help as it is app related. The wearable app won't start.
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GoanGeek
Samsung Members Star ★
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Reinstall app maybe 🤔. I am just brain storming here 😅 😳
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jdgkurtz
First Poster
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I had the same problem all day.

To fix it I had to uninstall and reinstall the galaxy wear app. Then I had to reset my watch and reset it up on my phone.

To reset the watch by opening the Wearable app, tapping Watch settings > General > Reset > confirm Reset.

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Seacourt
Apprentice
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Yep. I've had to that as well.. Not great but at least the app is working now.. Shame that the beta software worked better than the release candidate...
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F1rust
Navigator
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I have lost my sleep tracking immediately after my update 🙃.
Samsung need to fix it
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