29-09-2023 10:48 AM
Can someone help?
My 30 week and 4 day streak 10,000 steps plus ended yesterday.
I checked and I was past 10,000 steps but did not get the usual reward.
When I looked today the target had changed to 10,700 steps not 10,000.
Is there anyway I can reduce this target to keep my record?
29-09-2023 05:59 PM
You can set the target back to 10k, however, it will be applicable from the moment it was set. It will not have impact on previous records.
30-09-2023 05:13 AM
Thanks, I have tried that and I thought it might reset overnight, it hasn't...
Really strange as 10,000 steps has been set for at least 5 years.
Looks like my 30 week effort is lost.
I must have changed it to 10,700 as a target for that day at some time very recently by mistake.
What is even more strange is the Samsung Health APP on my phone is showing 10,000 and all is how it should be with targets etc.
3 weeks ago
Hi All
I experienced the same. Since January 1 2024, I have used 6000 as my target. Every day!
The day before yesterday, I did not reach my target, because the system changed it to 7200. And no, I didn't change it. I got pretty upset, because now the system has registered one day, where I did not reach my target.
So Samsung, what happened? I experienced similar a year ago.