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Sleep routine breaks orientation detection on watch ultra

(Topic created on: 25-07-2024 01:31 AM)
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arianwen27
Black Belt 
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Quite simply, when charging on a stand, the auto-rotate of the charging screen fails and defaults to sideways.

When the sleep routine is active, it rotates to face physically up for a few seconds, then flips back to the default position as if it's being worn (sideways).

Since the sleep routine displays a pop-up on the screen when the watch is woken up, I'm guessing that's interfering with the auto-rotate on the charging screen.

This isn't really a help request and more of a bug report. I couldn't find anywhere else to report this.

Turning the sleep routine off, removing my watch from the charger, and putting it back on fixes it. Enabling the routine on my phone will make the watch flip the wrong way after a few seconds.
4 REPLIES 4
arianwen27
Black Belt 
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Sleep routine active20240725_013224_1000050079_1721867548.jpg
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arianwen27
Black Belt 
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Sleep routine off20240725_013335_1000050080_1721867618.jpg
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Fiona26
Samsung Members Star ★
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Go into the wear app, click the 3 lines > settings cog > contact us. Think you can report any issues to the developers from there.
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TechZilla
Samsung Members Star ★
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I believe that it thinks you are wearing it whilst you sleep, the sleep routine is for detection of your vitals whilst asleep like snoring, temp etc.
TechZilla - Samsung Members Star
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