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SEPARATE SLEEP SCORES NOT RECORDING

(Topic created on: 03-12-2021 07:29 AM)
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Chilly Chris
Journeyman

‎03-12-2021 07:29 AM

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Just bought the Classic 4 watch.  It recorded the sleep scores for first week but now doesn't.  Can anyone please tell me why? 

5 REPLIES 5
Fiona26
Samsung Members Star ★★

‎03-12-2021 07:37 AM - last edited ‎14-12-2021 06:48 AM

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Give the watch a reboot, press and hold both buttons until it shuts down.
I reboot my watch once a week. It worked for someone else who's watch also stopped recording sleep. 🤞
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Chilly Chris
Journeyman

‎03-12-2021 08:42 AM

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In response to Fiona26

Thank you. I have rebooted. Will let you know if sleep records tomorrow! Fingers crossed. 🤞

Chilly Chris
Journeyman

‎07-12-2021 08:05 AM

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In response to Fiona26

Hi Fiona. I didn't have any success the first time I rebooted, but it worked the following night. Thank you. Chris PS sorry for late reply. Our elderly dog has become very ill. Seems to be something he scavenged so our time has been spent trying to comfort him and return him to health.

Fiona26
Samsung Members Star ★★

‎07-12-2021 08:08 AM

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In response to Chilly Chris
Oh poor thing, hope your dog gets better soon. Glad your watch is working. Happy Christmas.
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Chilly Chris
Journeyman

‎07-12-2021 08:17 AM

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In response to Fiona26

Thank you. No improvement yet, but fingers crossed 🤞 Happy Christmas to you too.