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Original topic:

Samsung watch 6 steps not correct

(Topic created on: 26-11-2023 11:51 PM)
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JHOD
Apprentice
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Hello all, first time smart watch owner here. Picked up the samsung galaxy watch 6 last week. I love it, but just something I noted. Sometimes the steps are continously counting on the watch and match what's on the samsung health app on the phone. Other times, the watch is not continously counting and is behind, then I open the samsung health app on the phone, and the app has the higher number, and at that time the watch then syncs and displays same count as the app on the phone. Is there something wrong or is this normal? Thank you in advance!

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2 REPLIES 2
dazz84
First Poster
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Hi, i purchased this watch also and monitor my steps regularly and havent noticed any issue at all. Maybe your watch is lagging if you have a lot of apps constantly working plus high brightness. Thats just a guess and first thing id look at. Then look at settings for the steps tracking on watch and mobile. Hope you manage to sort it 👍
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marnie1
First Poster
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My Galaxy watch 6 is horribly inaccurate. I had the watch 5 and loved it. But the 6 counts things such as washing dishes as steps. All of a sudden I have up to 4k more steps than I ever did with my previous watch. And if there was a way I could go back to my other watch I would. Just because of this. It really upsets me because it is one of my main reasons for a smart watch. I do know you have to have the watch and phone set to sync continuously. 

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