Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Ring...

(Topic created on: 06-08-2024 09:16 AM)
634 Views
coolHK
Journeyman
Options
Hi guys just to advice you that there is a misleading answer regarding Ring order cancellation. On faqs it shows that if you do not provide Ring size in 14 days after receiving sizing kit, order will be cancelled (no you still have to call) also that if you cancel order you don't have to return Sizing trial kit (no, you will have to return the kit otherwise you will not get your refund- as per customer service agent) they will provide lable for return so keep it safe. I work in hospital and the amount of time I have to wash my hands and been told it's not allowed... 
0 Likes
6 REPLIES 6
MorningBlunt
Troubleshooter
Options
What's misleading?

MB
0 Likes
coolHK
Journeyman
Options
Staff told me that's not correct, and they would update the team who dealt with it.
When you click on the product page for ring than click on faq and read questions and answers.
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@coolHK  Thanks for informing us of your experience, I assume an error on cancellation information which should be amended.  https://www.samsung.com/uk/rings/galaxy-ring/buy/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


midview132
First Poster
Options

Im about to cancel my order, they wouldnt let me pick a size when I ordered it on July 22nd even though i knew my size by going to best buy. They made me order one of the sizing kits. afte waiting for the kit to arrive and I found that my size was the same, they dont have my size available now. It doesnt seem they are getting it in either. I joined Samsungs VIP program which is supposed to give you samsung's coverage and early access to products before they are released. The VIP experience is awesome, you go to the end of the line and wait like everyone else and have to check everyday if your size is available. If I sold VIP memberships at $150/month, Id atleast take those people's information and enter them into the computer as to size and color so that those orders would be filled first. 

0 Likes
robert1989cool
Explorer
Options
If I order the ring b4 the sizes get delivered and I picked the wrong size can I return it
0 Likes
robert1989cool
Explorer
Options
I'm a size z normally so wat size wud be best
0 Likes