Samsung live chat

[tabino1auntie]

Hi does anyone have a link for the live chat option I've tried the links I have but they are not working I need to speak to someone regarding the galaxy buds 3 pro that I purchased today if anyone could help I would be grateful 😊 

[SereneH]

You can find the Live Chat option here, @tabino1auntie: Help & Contact Us | Samsung United Kingdom

Our colleagues are available 

Mon-Sun | 8am to 10pm

[johnz237]

Technical support > Computing > Galaxy Book > Getting started with your Galaxy Book > Speak with an expert—chat AI and live chat (this will open a new window). Write what is wrong. Click on "None of the above. Let me type what I need help with," type your issue; it should offer options or allow you to speak to an agent.

https://www.samsung.com/uk/support/contact/

[JAMES4578]

@tabino1auntie  I have noticed some customers commenting that the live chat was not always available in the evening,even though within specified hours.   However if issue need to keep trying or call (8 PM finish for calls weekdays though,6 PM at weekends).

[tabino1auntie]

Yeah I've been trying for a couple of hours I spoke to someone on their socials but they are slow at replying

[tabino1auntie]

Finally spoke to someone they are sending out replacement tips

[passty123]

Can anyone tell me how to please get rid of this screen . It pops up every time I make a phone call. Never had it happen in 10 years of using Samsung

Thanks

[tabino1auntie]

Never seen that before looks like some sort of ad ? Have you installed any apps recently

[passty123]

Thanks. Not that I'm aware. My phone keeps switching to a different sms texting service so I suspect it's something to do with that

[tabino1auntie]

What messaging app do you use ? X I suggest Google messages