Samsung galaxy watch black screen

[Newwatch]

I've only had my watch for 3 days. Today it vibrated a lot, but then there were no notifications. After awhile it just went black. I cant seem to get it to turn back on. I've tried shutting it off and back on. Battery was at 67% so it's not that. It does continue to vibrate occasionally on my wrist so I know it isn't dead, just the screen. Is it already broken??!! I love samsung products, but if it broke after 3 days of very minimal use I'm not sure samsung watches are something I want to own. Anybody have any ideas? 

[ddkpdk]

I am having this same issue

[ddkpdk]

my screen is blank, flashes green briefly about every 5 seconds then stays black.  It vibrates when button is pushed.

[TiffanyBailey87]

Thank you greatly. I have been a mess since my watch messed up. So i came across this thread, did what you said and it worked. Thank you greatly...  

[Jennifer000]

Hold both buttons for more than 10sec to reboot watch 

[Aymane Salhi]

Hello, this solution doesn't work for my galaxy watch active, is there any way to reboot it through laptop or any other solutions?

[Michi We]

Hi,

for me the solutions i read here didn't work at first (i was trying to reboot now for 3 weeks!). Neither holding power button at charing or holding both buttons for any given time did anything. My watch was at "nothing going on"-mode, so no vibration or heart rate sensor light (as some users mentioned here before), after the battery was depleted while swimming in the sea (of course i cleaned it with clean water afterwards, but i couldn't end the water mode).

But: after 2 weeks of not charging or doing anything (i was trying to deplete the battery by this) suddenly the charging + 10secs pressing the lower (power-)button showed me there 0% and charging screen. So right now it's charging and i'm full of hope again.

Maybe this helps some frustrated readers, since i found now other solution: deplete your battery by just letting it uncharged for a few weeks, then try again. i guess that every time you try it with charging+powerbutton you charge the battery a bit - so for me it was patience that worked

[Nadeem]

Yes thanks … worked for me too!! 

[Lalitha]

I did press the botton but still not working. Even Bluetooth is not connected..im fed up now

[na_mac]

The only hope I could offer is try holding both buttons for a bit longer..maybe 15 seconds while the watch is on the charger. 

[Jennifer000]

Hi if its connected to your phone, try updating it through smart things app. If it's not connected to your phone, while it's on charge, hold the 2 buttons at same time for long time till something happens. If nothing happens, let it die and try again when you put it on charge.