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Samsung Galaxy Watch 6 stopped recording sleep

(Topic created on: 20-03-2024 02:04 PM)
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Gary26
Student
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I have had a Galaxy Watch 6 for about a month now. It recorded sleep correctly every night until it performed an update on March 17th. Now it no longer records sleep data.

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Solution
Obsydian
Samsung Members Star ★
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Assuming it's snug fit and the sensor is clean and the sleep function is active in the watch settings, then probably a reset or cache clear.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]

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Gary26
Student
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The reset worked, thank you.

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4 REPLIES 4
Solution
Obsydian
Samsung Members Star ★
Options
Assuming it's snug fit and the sensor is clean and the sleep function is active in the watch settings, then probably a reset or cache clear.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Mr-s
First Poster
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I get this issue but I find if I put the watch on my right wrist and have it very tight it records sleep this is not ideal and samsung need to address the issue
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Solution
Gary26
Student
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The reset worked, thank you.

Sparker72
First Poster
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Hi Gary26, did you restore your settings from Samsung backup when you reset the Watch6 or did you "start from scratch"? Thanks in advance.

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