Samsung Buds 3 Pro Problems

[Members_hcK364S]

The charging has been really problematic for several months now, and recently I've been getting constant notifications that the Buds 3 Pro are not charging, even though they are placed in the case. I have to keep adjusting the earbuds in the case to get them to charge, which is far from ideal. Given the recall of the Buds 3 Pro early on, this doesn’t give me much confidence either, especially since I preordered them in the first week. Could someone please let me know what the compensation for this would be?

[yoonsace]

Same problem, commenting to keep up

[Ajay-A]

Hallo @Members_hcK364S,

Thank you for your message and feedback. Have you also checked is no debris in the charging cradle pin connectors and of the Buds?

With kind regards,

Ajay