Right ear bud live not working

[kellyma81]

Hi all, my right ear bud won't work or even charge .

Red light is on when in the case but nothing happening?? 

Help!! 

[PaulM1]

Hi there, @kellyma81. Have you had a look at the guide below to see if the steps provided help you get your right Buds Live bud working as expected?: 

https://www.samsung.com/uk/support/mobile-devices/what-do-if-one-of-your-earbuds-is-not-working-prop...