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Original topic:

missing watch

(Topic created on: 08/10/20 10:13)
paulina91
New Member
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Wearables
Hi, does anyone have a problem with free galaxy active watch promotion? I get a delivery in friday but in the box was a lot of m&s face mask 🙄 and no watch...  I'm really confused with that, customer service ignoring my emails. 
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CarloL
Moderator
Moderator
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Wearables

Hey @paulina91, sorry to hear that you have not received your watch yet. Have you tried contacting the Promotions team about this? You can get in touch with them at this number: 0333 016 5171.

Sarahcr
New Member
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Wearables
Hi I claimed mine one month ago and it was validated by text with a claim number. I've tried to track it and it says its not found.
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