12-01-2024 04:29 PM
I have dropped/ left my Samsung Galaxy pods case on a bus. I reported it lost. How can I locate the case using my account? I have the additional problem that my phone is in for repair so I cant find them in the phone app. Any ideas. I was hoping I could log into a web page to find it.
12-01-2024 04:58 PM
12-01-2024 04:59 PM
@Members_tIQxKqM: If your Galaxy Buds were registered to your Samsung account, then you may be able to locate the charging case using SmartThings Find via the link below.
https://smartthingsfind.samsung.com/
This service may only work for the Buds themselves, and not the case. In this instance, if you're still in possession of the Buds, then you can visit a Samsung Experience Store or Service Centre near you, taking the Buds with you, and you can purchase a replacement charging case. I apologise for any inconvenience this may cause you.
12-01-2024 05:14 PM
12-01-2024 05:15 PM - last edited 12-01-2024 05:18 PM
12-01-2024 06:26 PM