16-03-2022 05:20 AM in
WearablesI just mistakenly ordered a Galaxy watch 4 in Samsung.com/uk and it's purchased by Credit Card.
I want to cancel the order but when I access to My page > Order, it shows me there is no order item.
So I'm looking for an email support page but it seems not to exist.
Where can I get help for this issue?
16-03-2022 07:48 AM - last edited 16-03-2022 07:48 AM ) in
Wearables16-03-2022 12:48 PM - last edited 16-03-2022 12:48 PM ) in
WearablesDo not think I would order something like that in error. Anyway if you can not view an order online @Jaysyo you would best to call the online shop on 0330 726 7467.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
16-03-2022 02:19 PM in
WearablesAs @JAMES4578 has suggested, you would need to contact the Online Shop Team for help with cancelling your order if you can't locate it on the site. They are the best people to help out with this.
Welcome to the Community!